Digital Signage: Dayparting Makes a Big Difference
by:
BMA Editorial Team A
Have you ever wondered why pickup trucks and beer commercials don't appear during TV cartoon programming? How about why there aren't hemorrhoid and antacid commercials during TV sports presentations, or toy and sugar-coated cereal ads during the evening news?
The answer is simple. Different types of TV shows attract different audiences. Cartoon viewers are likely to be interested in the coolest new toy and tastiest new breakfast cereal. Heavily male sports audiences are prone to having an affinity for beer and pickups.
And who could argue with the notion that viewers of the evening news aren't perfect candidates for hemorrhoid remedies and antacids given the general state of affairs?
All kidding aside, recognizing that different programs -generally run at different times of the day- attract different audiences is a foundational principle of how TV organizes itself and the way ad agencies identify groups of viewers who share a common interest and can be targeted with appropriate ads.
Many uses of digital signage, as well, benefit from a similar recognition that audiences change throughout the day. Thus, those with important communications to convey to a digital signage audience can select which specific messages to serve up at the most appropriate time of the day.
Often referred to as "dayparting," segregating messages based on the time of day offers digital signage marketers and advertisers a way to target changing audiences in a manner similar to how TV advertisers reach desired audiences based on a schedule that puts cartoons on Saturday morning, college football on Saturday afternoon and local and national news on every evening. Both acknowledge the fact that audience demographics change throughout the day.
In digital signage, dayparting messages can be as simple as offering time-appropriate communications based on changing audience desires throughout the day, or it can be as complicated as identifying different demographic groups likely to see signs at different times of day and playing back messages targeted to those changing groups.
Consider a digital sign in a hotel lobby. In this example, the same group -specifically hotel guests- are likely to view the sign at different times throughout the day. Smart marketers would use this to their advantage by targeting their digital signage messages to the changing interests of the guest at different times of day.
Thus, from 5 a.m. till 11 a.m. the message might promote the hotel's coffee shop as well the availability of tickets from the concierge desk to local tourist attractions. From 11 a.m. till 3 p.m., it could promote lunch specials, and transition to messages about fine dining on premise for dinner in the late afternoon and early evening. Finally, the sign could promote the lounge and entertainment from 7 p.m. till midnight.
Compare that type of dayparting to one based on different demographic groups visiting a mall throughout the day. Early in the morning before the retail shops open, a mall restaurant uses the facility's digital signage network to promote an early bird breakfast to health-conscious mall walkers out to get their mileage in.
Later in the morning when moms with young children dominate the mall traffic, messaging on the same signs transitions to promote a visit from a state agency charged with early childhood health screening.
As the day progresses towards the end of the school day, the digital signage messages focus on a skateboard clinic being put on outside the mall's sporting goods store and a special makeup clinic being held outside a department store.
During the late afternoon and early evening when those who have been at work all day begin arriving at the mall, messaging transitions to promote free cholesterol and blood pressure screening outside a mall pharmacy and a job fair in the central part of the facility.
While different in how they go about it, both examples lay out effective use of dayparting digital signage messages to meet the changing needs of audiences throughout the day. Unlike other alternatives, digital signage possesses an inherent ability to respond to changing audience demographics and maximize the effectiveness of communications. That's just another reason digital signage is gaining popularity for a variety of communications applications.
About the Author:
David Little is a charter member of the Digital Signage Association with 20 years of experience helping professionals use technology to more effectively communicate their messages. Visit
http://www.keywesttechnology.com and expand your marketing horizons.
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